⏲ Mon-Sat 7am-7pm

FAQ

How much does JMB’s software cost?

JMB’s software is completely free for all customers, as well as connecting all turnkey integrations. As a JMB customer, you will use the dashboard to connect your ecommerce store(s) and manage your inventory, orders, shipments, and more.

Does JMB offer international shipping outside of the US?

Yes! JMB can ship orders to more than 220 countries and territories. Quotes for international shipping are available upon request. JMB also has international fulfillment centers in the USA, Canada, the UK, Australia, and Europe.

Does JMB offer kitting?

Yes, once approved, JMB’s fulfillment associates can perform kitting services to accommodate your unique needs for the way in which your items are being shipped to your customers. Learn more here.

How are shipping costs calculated?

Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Learn more about dimensional weight here and shipping zones here. Each JMB quote is customized to give you the most accurate rates possible, and also takes batchable orders, volume, and other factors into account.

Which shipping carriers does JMB negotiate rates with?

We have negotiated bulk discounts from UPS, USPS, FedEx, and DHL for both domestic and international rates across different service levels, and pass those savings on to you.